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easy guide employee discipline

An Easy Guide to Employee Discipline

Share This: Once you start hiring employees, at some point you may need to discipline them. Discipline can be difficult if you do not have clear guidelines, policies, or procedures. Establishing clear policies and procedures is essential for your small business.  Write an Employee Handbook Your employee handbook shares your expectations.[…]

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improve customer experience

How to Improve Your Small Business Customer Experience

Share This: Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is important for you to build a great relationship with your customers.  Research by American Express found that: Customers are willing to pay[…]

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