ezClocker

Leadership

easy guide employee discipline

An Easy Guide to Employee Discipline

Share This: Once you start hiring employees, at some point you may need to discipline them. Discipline can be difficult if you do not have clear guidelines, policies, or procedures. Establishing clear policies and procedures is essential for your small business.  Write an Employee Handbook Your employee handbook shares your expectations.[…]

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improve customer experience

How to Improve Your Small Business Customer Experience

Share This: Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is important for you to build a great relationship with your customers.  Research by American Express found that: Customers are willing to pay[…]

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Five Skills That Make You a Great Leader

Share This:We’ve all had managers that were good and managers that were bad throughout our careers, but what makes a great leader? How can we aspire to be a great leader for our employees? One bad manager in your small business can deal damage to your brand and your ability[…]

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creating mentoring program for your small biz

How to Implement a Mentoring Program for Your Small Business

Share This: Implementing a mentoring program in your small business can help your company in many ways such as: Reducing turnover and increasing employee retention Increasing employee engagement Transferring knowledge from your mentors to your mentees  Helping relationship development  Showing your future and current employees you are invested in them  According[…]

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