Share This: Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is important for you to build a great relationship with your customers. Why Is a Great Customer Experience Important? Builds Trust When[…]
Share This: One of the best things about a new year is that it represents a new beginning. It’s a time to think about new year resolutions and make plans for you personally and where you want to take your business. It is also a time to look at the past[…]
Share This: It is important that your employees are happy while keeping customers satisfied and ensuring that the business runs smoothly. Running your small business is like managing a family. In order to keep your small business running smoothly, you need to keep the family happy. Let’s be honest, managing[…]
Share This:We’ve all had managers that were good and managers that were bad throughout our careers, but what makes a great leader? How can we aspire to be a great leader for our employees? One bad manager in your small business can deal damage to your brand and your ability[…]
Share This: Implementing a mentoring program in your small business can help your company in many ways such as: Reducing turnover and increasing employee retention Increasing employee engagement Transferring knowledge from your mentors to your mentees Helping relationship development Showing your future and current employees you are invested in them According[…]
Share This: When interviewing potential new employees, it is important to make a list of new hire traits you want for your small business. By looking for these traits, you may save your company time and turnover. Here are 10 new hire traits which are important for most small businesses:[…]
Share This: Being a successful leader is what many managers aspire to be. They also develop good habits to reach their goals. They know to be successful those habits take time to form and it is a commitment. We know some great leaders have good leadership skills such as being empathetic, inspiring,[…]
Share This: One of your goals this year may be to hire good seasonal workers to help get through a more hectic schedule. Job candidates are thinking about what they want to do months before seasonal breaks. It is important for you to think about and formulate a plan of[…]
Share This:Emotional intelligence is defined as having the ability to identify and manage one’s own emotions, as well as the emotions of others. Have you ever had a manager that yelled and screamed when things went wrong? Or one that reacted badly every time stressful situations occurred? Have you been this[…]
Share This: Here are some of the best articles we found in the month of September: 9 Habits of Super Successful People and What You Can Learn From Them It seems like some people are consistently and constantly finding success — landing deals, getting connected with the right people and[…]