Share This: Overtime management is one of the most overlooked cost drivers in small businesses. To begin with, many owners focus on hourly rates but miss how extra minutes add up. In fact, small amounts of overtime can grow into large losses over time. In other words, what feels like[…]
Share This: Implementing a mentoring program for your small business can: Increase employee growth Improve job satisfaction and employee engagement Reduce turnover and increase employee retention Develop leadership skills Transfer knowledge from your mentors to your mentees Help relationship development Show your future and current employees you are invested in them A mentoring[…]
Share This: One of your goals this year may be to hire good seasonal employees to help get through a more hectic schedule. Job candidates are thinking about what they want to do months before seasonal breaks. If you need seasonal workers, you should develop a plan. If you need[…]
Share This: All leaders need emotional intelligence. Have you ever had a boss who got angry and shouted when things went wrong? Or one who reacted poorly in stressful situations? That kind of leader lacks emotional intelligence. Emotional intelligence (EI), also known as emotional quotient (EQ), is about understanding and managing your own[…]
Share This: As a small business owner, it can be tough to find and keep hourly employees. A recent report from the U.S Bureau of Labor Statistics says that around 78.7 million workers in the U.S. are paid by the hour, making up over half of all workers. The challenge is that[…]
Share This: As your small business grows you may be thinking about promoting someone as a new manager. Usually, you look for someone who shows good leadership skills. It is important to promote someone with natural leadership abilities, especially for your small business. One bad manager can hurt your business and[…]
Share This: Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is vital to build a great bond with your customers. As a small business, you have the ability to offer even better[…]
Share This: Your employee handbook can be the pillar of your business. It is useful for defining company policies, procedures, and expectations. Once you have written the employee handbook, everything else becomes easier to manage. Also, you should be clear, consistent, and positive. Think about what you wanted from a[…]
Share This: As an employer, you may find situations that come up which would require changing employee schedules. It is important to know what your rights are as an employer to make these changes. Also, you should find methods to communicate when making changes to your employee schedules. In most cases,[…]
Share This: Before you start hiring for any position, it is important to develop a good job description. It should align with your company’s vision. It can also be the foundation of your hiring and recruiting strategies. Your job descriptions should become the backbone of every position. Plus, it should provide enough[…]