Share This: Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is vital to build a great bond with your customers. As a small business, you have the ability to offer even better[…]
Share This: Organization: The Riley Farm Rescue Location: Canterbury, CT Interesting fact about The Riley Farm Rescue: The organization has 300 animals in its care, including farm animals, reptiles, and exotic animals. Interesting fact about Marla Riley: She has a master’s degree in nursing and an MBA. Animal lover Marla Riley was working as[…]
Share This: When owning a small business, you may need to calculate paid time off (PTO) or vacation time manually. You may not have a system that will calculate this for you, or you may need to determine how much PTO you can put in your budget. What is PTO?PTO[…]
Share This: Your company’s mission statement, core values, policies, and goals define your company culture. It is also your approach to how you handle employee, customer, and vendor relations. It is often something you feel, even if you don’t work there. For example, if you walk into an office, you get a sense of[…]
Share This: Artificial Intelligence (AI) is transforming construction sites into “smart” sites. These sites use connected devices, sensors, and drones. They gather data to manage resources and progress. AI is used to improve productivity. It is also used to improve efficiency. Did you know AI is used in everyday life? It is not[…]
Share This: There are many benefits of using a time clock app for your small business. It is important to have the right tools for every job, and that includes the right software tools. What Is a Time Clock App and How Does it Work? To learn what are the[…]
Share This: Your employee handbook can be the pillar of your business. It is useful for defining company policies, procedures, and expectations. Once you have written the employee handbook, everything else becomes easier to manage. Also, you should be clear, consistent, and positive. Think about what you wanted from a[…]
Share This: As a small business owner, your employees may ask off from work but how do you handle no show employees? Asking off work is understandable as everyone needs time off work for a variety of reasons. An employee must notify their employer when they need to take a[…]
Share This: As an employer, you may find situations that come up which would require changing employee schedules. It is important to know what your rights are as an employer to make these changes. Also, you should find methods to communicate when making changes to your employee schedules. In most cases,[…]
Share This: What is an Attendance Point System? An attendance point system helps employers track attendance for their employees. Points are compiled when an employee is late, tardy, or absent. After collecting a number of points, usually within a 12-month period, an employee may be subjected to discipline, up to[…]