Share This:Customer loyalty is one of the most important aspects of running a successful business. According to Larry Myler, the founder and CEO of By Monday Inc. a consulting firm for B2B sales “a long-term customer is of more value than a single-deal customer, and it’s a lot less expensive[…]
Share This: Here are the best articles we found in the month of January on the topics of Entrepreneurship and Small Business: How to Rank Number One in Google: a Study of 1 Million Pages Mathew Barby wrote this fascinating article about Google ranking, Mathew says: “Whenever I speak[…]
Share This:Customer service skills are the pinnacle of effectively running any business. Without good customer service, your products are less likely to be purchased, and you are likely to have a high customer turnover rate. According to Ruby Newell-Legner in “Understanding Customers,” “it takes 12 positive experiences to make up for one[…]