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Customer

How to Build a Customer Loyalty Program

Share This:  According to Larry Myler, the founder and CEO of By Monday Inc. a consulting firm for B2B sales “a long-term customer is of more value than a single-deal customer, and it’s a lot less expensive to keep a current customer than to acquire a new one.” A smart[…]

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10 Ways To Promote Excellent Customer Service

Share This:  Customer service skills are the pinnacle of effectively running any business. Without good customer service, your products are less likely to be purchased, and you are likely to have a high customer turnover rate. According to Ruby Newell-Legner in “Understanding Customers,” “it takes 12 positive experiences to make up for[…]

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