Share This: All leaders need emotional intelligence. Have you ever had a boss who got angry and shouted when things went wrong? Or one who reacted poorly in stressful situations? That kind of leader lacks emotional intelligence. Emotional intelligence (EI), also known as emotional quotient (EQ), is about understanding and managing your own[…]
Share This: As a small business owner, it can be tough to find and keep hourly employees. A recent report from the U.S Bureau of Labor Statistics says that around 78.7 million workers in the U.S. are paid by the hour, making up over half of all workers. The challenge is that[…]
Share This: As your small business grows you may be thinking about promoting someone as a new manager. Usually, you look for someone who shows good leadership skills. It is important to promote someone with natural leadership abilities, especially for your small business. One bad manager can hurt your business and[…]
Share This: Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is vital to build a great bond with your customers. As a small business, you have the ability to offer even better[…]
Share This: Your employee handbook can be the pillar of your business. It is useful for defining company policies, procedures, and expectations. Once you have written the employee handbook, everything else becomes easier to manage. Also, you should be clear, consistent, and positive. Think about what you wanted from a[…]
Share This: As an employer, you may find situations that come up which would require changing employee schedules. It is important to know what your rights are as an employer to make these changes. Also, you should find methods to communicate when making changes to your employee schedules. In most cases,[…]
Share This: Before you start hiring for any position, it is important to develop a good job description. It should align with your company’s vision. It can also be the foundation of your hiring and recruiting strategies. Your job descriptions should become the backbone of every position. Plus, it should provide enough[…]
Share This: What is employee onboarding? It is the process of integrating a new employee into your company. Every small and large business should develop a thorough onboarding system. Employee onboarding is an essential part of your hiring process. Knowing your cost per hire helps you to understand why turnover[…]
Share This: For many people, the new year is a time of setting resolutions, making changes, and determining new goals. For a business, these same principles apply. Each year, your company should take time to set goals to increase profitability, make changes to underperforming objectives, apply ethical and legal standards,[…]
Share This: Here are the best articles we found for the month of November: Stop Trying to Influence Your Team. Focus on This Leadership Skill Instead. I had a supervisor long ago who loved the sound of his own voice. He went into long, impassioned tirades about the company’s values, about[…]