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10 Leadership Skills Every Manager Should Have

Share This: Promoting good leadership skills is vital. One bad manager in your small business can make it difficult for many. You might have higher absenteeism, increased turnover, and a difficult time recruiting. You may have heard the expression, “Employees don’t leave companies, they leave managers.” It is true. High[…]

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10 Ways To Promote Excellent Customer Service

Share This:Customer service skills are the pinnacle of effectively running any business. Without good customer service, your products are less likely to be purchased, and you are likely to have a high customer turnover rate. According to Ruby Newell-Legner in “Understanding Customers,” “it takes 12 positive experiences to make up for one[…]

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