Here are some of the best articles we found for our Link Roundup for January 2020:
Before creating your new year resolutions start by reflecting about your past year. Think about what worked. Now think about what didn’t work. What should you change or do more of? What should you stop doing? All of these are questions you need to ask yourself as you evaluate your business. Approach it with no blame or regret, just learning and improving.
One of the most important things to do when reflecting back is to think about your customers. What worked for them? Send out a customer survey asking what features or changes they would like to see this upcoming year from your business? Your business growth will come from your customers. It is important to understand their needs, but also where the market is heading. Read more here.
If you want to be the best at what you do, at work or in your personal life, it will take discipline. You will need to study best practices, hone your skills, and create the kind of mental space that allows for your utmost in creativity, focus, and discipline. Here are the daily habits exceptionally successful people credit for achieving what they have in life: read more here.
Venture capitalist Aileen Lee coined the term “unicorn” to describe startups worth more than $1 billion in 2013, and in the following years it’s become a part of the business world vernacular. And as VC firms pour money into promising startups, achieving a unicorn valuation has become increasingly less rare.
Tech data research company CB Insights puts the total number of unicorns in the world at 445, and the number of female-founded companies among them is growing: In 2019, 21 female founders’ companies achieved unicorn status. That statistic sounds promising considering women only receive about 2 percent of VC funding, but don’t be fooled: Just 4 percent of companies that achieved unicorn valuations in 2019 were founded by women, according to Crunchbase. Read more here.
Building a loyal customer following can be easy if your clients have a great customer experience. Whether it is on your website, phone, or face-to-face, it is important for you to build a great relationship with your customers.
Research by American Express found that:
- Customers are willing to pay more (17%) for a better customer experience.
- Poor service costs companies. More than one half of Americans state they have scrapped a planned purchase or transaction because of bad service.
- 33 percent say they’ll consider switching companies after just a single instance of poor service.
Read more here.
You probably know a thing or two about social media. You may be running accounts of big businesses or local brands. You know some social media hacks… but it turns out that others know them, too.
Yet you want your social media communication to shine bright like a diamond.
How to stand out from the competition when you have very few resources or have run out of ideas? Our quick guide can help you come up with a few new ones. Read more here.
If you missed last month’s link roundup please check it out: